eBill
Frequently Asked Questions
What is Vodafone electronic invoice?
E-Bill is a service offered to Vodafone postpaid customers, that provides full control over monthly expenses.
What does the Vodafone electronic invoice service offer me?
SMS/Email notification when the invoice is ready including:
• Current monthly bill, as well as total debt for your mobile expenses
• Maximum payment date.
• Detailed information on the activity performed by each number.
• Current monthly bill, as well as total debt for your mobile expenses
• Maximum payment date.
• Detailed information on the activity performed by each number.
Is the electronic billing a secured service?
Yes, this service guarantees maximum security, since in every Log In, you will receive a new security PIN SMS, which allows you to access the application.
To activate E-Bill you have to sign a contract near to one of Vodafone stores or through your dedicated agent. You have to submit:
- Your Passport or Identity Card
- Appropriate authorization form and copy of the administrator's Identification Document, in case you are not the business authorized person.
Who I have to contact when I need help?
For questions you may have, you can call the Customer Care Service at 149, free of charge.
Can I see the bill of last month?
You can see all of your electronic bills for up to 6 months (including the current month).
If I activate the service on one of the dates of this month, can I view the invoices of the previous months?
You can only view the bill of the current month and the months following.