Customer Service Customer Service

The only free of charge mobile service in Albania, even when you are abroad.


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Live Chat Live Chat

Get help from advisers through the latest online channel, Live Chat.

Find the answers of your questions in real time wherever you are. We are here to help you.

Your communication through Vodafone Live Chat shall be recorded and saved from Vodafone, aiming the optimization and further improvements of the offered services through Vodafone Live Chat.

For further details please read Conditions of use for Vodafone Live Chat service.

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Drop us an email at nakontaktoni@vodafone.com in case you have any questions or use online forms to get your PUK Code, Bar/Unbar your number or Reset SOS Credit service.

We’d also appreciate all your suggestions, opinions and comments as to help us improve ourselves.


Concerns / Requests Concerns / Requests

At Vodafone, we aim to provide a qualitative service that meets your requirements. If  you experience the opposite, let us know.
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