Vodafone Albania Sh.A.is part of Vodafone Group Plc – a global telecommunications leader. Vodafone is ranked as the seventh most valuable brand in the world. Vodafone is present in more than 30 countries and partners with other networks in over 40 countries.
Vodafone was introduced in Albanian market in August 2001 through one of the fastest network rollouts in the world, building in the experience of Vodafone networks all over the world.
Vodafone Albania is the first operator that introduced the 3G technology in Albania in January 2011. Currently Vodafone covers 99% of population with its 3G network.
Vodafone offers for its 2 million customers in Albania a wide range of services of highest quality including voice and data communication ensuring that customers use the best telecommunications network and benefit from novelties.
Vodafone Albania has a network of 139 shops across the country providing services 7 days a week. Vodafone Albania shops offer products and services, handsets and accessories and technical assistance. The Customer Care Service of Vodafone Albania responds to the concerns of clients 24 hours a day and 7 days a week.
Vodafone Albania is one of the leader companies in the Albanian market providing a significant contribution to the Albanian economy. The company has recruited the best employees and the best expertise in the country and has professionally trained its employees, being the employer of choice in the country.
Corporate Responsibility is a vital part of Vodafone’s philosophy. The company pays special attention to the environment protection policies and energy saving, reduction of CO2 emissions and recycling of technology devices and accessories. The company supports and is part of initiatives aiming environment protection.
Vodafone Albania encouraged the establishment of the Vodafone Albania Foundation – part of the Vodafone Foundations Group, present across the world. Since its establishment in 2008, Vodafone Albania Foundation has been a significant player in supporting a large projects on social care investing over ALL 60,000,000 every year to support and meet the needs of local community, environment protection and promoting our national culture and heritage.
Customer Care Service
For Prepaid Customers: 140 (Free of Charge)
For Postpaid Customers: 149 (Free of Charge)
For further details about Customer Care Service please click here