My Account

  • Enter M-Pesa main menu and select option 5 for “My account”.

  • On the screen you will see the sub-menu for your account.

  • If you select option 1 for “Show balance” , you will be asked to put your personal PIN code and wait for the SMS confirmation.

  • You will be informed via SMS about your current balance of your M-Pesa account.

  • If you select option 2 for “Mini statement” you will be asked to put your personal PIN code and wait for the SMS confirmation. You will be informed via SMS about your 5 last transactions of your M-Pesa account.

 

 

  • If you select option 3 for “Change PIN” you will be asked to firstly put your personal 4-digit PIN code, then put your new 4-digit PIN code and reconfirm it.

 

  • After you confirm your new PIN code, please wait for the SMS confirmation for the performed action.

 

  • If you select option 4 for “Select Language” you can select to use your preferred language for M-Pesa.

  • You will be asked to put your personal PIN code and wait for the SMS confirmation.