Frequently asked questions
Can I use the modem with another not Vodafone SIM Card?
No, this device works only with Vodafone SIM Cards.
What steps should I take to install the USB?
1. Remove the cover of the device, eject the SIM keeper and insert the USB SIM Card
2. Pull in again the keeper with the SIM in the device
3. Insert the USB modem in one of the USB portals in your PC or Laptop
The installation will immediately begin.
The USB can not be automatically installed, what shoul I do?
Go to Start Menu, Computer and find VMC Lite *9...
Right click on the mouse and choose Setup_vmc_lite_exe, twice.
What does the blue light that appears on my USB mean?
If this light is shown, it means that your device is operating with 3G Service.
How can I change the network from my USB?
First you must make sure the device status is Not Connected.
Go to Toolbar and click on the device, click on the antena sign and check if the color is grey as it should be.
Click on Bearer and choose the network you want to use.
How can I find out my USB number as I don't remember it?
Click on the device to check your USB number or you may send an SMS from the USB toward another number and get it from there.
How can I configure my tablet for internet service?
You may send us a request with the details on your tablet operating system at firstname.lastname@example.org and we will provide you the manual configuration.
Make sure APN is set as vodafoneweb.