Trainer
Job purpose: The Trainer organises training sessions (Induction, OJT, Regional and General), develops a strategy to improve and develop the sales and the sales representatives performance.
Main job accountabilities
- Visits, monitors and evaluates the performance of the shops.
- Conducts Induction Trainings for new comers, replacements of leavers, staff promoted; On the Job Trainings, Regional Trainings and General Sales Trainings.
- Organises Mystery Shopper and in collaboration with the relevant agency analyses, evaluates and reports the collected data.
- Produces periodic reports as requested
Profile Requirements
- Required University degree
- An excellent command of written and spoken English is essential
- Experience as a shop representative in a shop related to the telecommunication environment
- Excellent knowledge on products and services offered by VFAL.
- Excellent knowledge of the existing procedures implemented in the VFAL shops.
- Excellent, clear verbal and written communication and presentation skills
- Ability to gather, interpret and communicate information clearly, as well as to take initiative
- Natural communicator that feels comfortable speaking to groups.
- Capability to create excellent one-to-one relations.
- Enthusiasm and drive to achieve successful projects, a sense of humour and approachability
- Ability to drive all over Albania and visit VFAL shops
Only the candidates selected for interviews will be contacted.
The interested candidates are invited to apply here, specifying the position they are applying for, until August 31st, 2010.
