If you’re not happy with our service and would like to make a complaint please e-mail us at ecaresupport.al@vodafone.com or fill out the below form:
Your complaint will be investigated by a qualified team, which aims to resolve all issues as soon as possible, based on the nature of the complaint.

We really appreciate your complaints as they are very important to us. Through them you give us the chance to make the best and solve any inconvenience you might face.

Complaints information for Vodafone customers

We thank you for your comprehension