• How can I use Video Calling?
    To make video calls you and your friend should both have 3G mobiles and Video Calling each other is as simple voice calling. Just dial. The only difference is you press the Video Call button instead of the voice call button.   

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  • Why I am not able to make any call when I'm located near the border?

    This means you may be located under the coverage of a foreign network , so you are Roaming. In order to use Roaming Service you should check if:

    • The credit left is enough to make/ receive calls in Roaming
    • You have selected the right foreign operator

     

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  • I can not make any call even though I have enough credit left!

    This may be caused due to internet sessions left open, which can reserve part of the credit so that you can use internet service.
    We suggest you to close all of them or restart your phone and try to make a call after that.

     

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  • Why I am not able to receive any call?

    There may be different reasons for which you don't receive calls:

    • You may have diverted all incoming calls in your Voice mail or toward another number
    • You may have barred by mistake all incoming calls from your handset
    • Your number may be a newly activated one. In this case, you should perform the first outgoing call in order to receive calls.

     

     

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  • Can I bar incoming calls only from a specific number?

    You may do so only in case your handset has the Blacklist option, or if you download different applications from internet that offer this service.

     

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